HP laserjet p2015dn print issues

so your HP printer suddenly stops working.. and you get a blinking indicator light.. if your lucky you may get a little usage out of it by turning it off and on again. but even then it still eventually stops working. and for the rest of us.. it doesn’t work at all.

the HP LaserJet p2015dn

 

The Problem: your printer will not print, you’ve already troubleshooted every possibility you can think of and your suspicious that your HP laserjet p2015dn printer needs a new formatter board.

The Solution: bake your board: other then replacing the board or buying a new printer this is your only viable option.. and even this isn’t full proof.

  • Remove the formatter board and remove the tape near the memory slot (if there). Prop up on four corners and place in a baking pan chips facing up and make sure the bottom of the board does not touch the pan. Preheat regular oven to 350F (177C), place in oven for 8 minutes. Remove and let cool for 30 minutes and put back in printer.

I can vouch for the method above, it worked for me.. there’s a lot of talk about this method in the HP support forums and a lot of users are seeing success to varying degrees (pun intended) I’m adding the how-to here for my own reference and hopefully for someone else to stumble upon.

Open Command Window Here

The Problem: you want to run the command window within a specific directory in windows 7.

Solution: Hold Shift + Right Click

this will enable additional options on the right click menu including the “open command window here” option. below is a picture of the difference when trying this on the desktop.

command window

shift + right click

Please wait while windows configures Microsoft Office Professional Plus 2010

The Problem:

Every time that you open a Microsoft Office 2010 application, you receive the following message: “Please wait while windows configures Microsoft Office Professional Plus 2010.”

Possible Solutions: (reboot after doing any of these)

  1. Uninstall everything Office related then run this utility
    Windows Installer Cleanup Utility:
    http://support.microsoft.com/kb/290301
  2. Problems with uninstall? Go to:
    http://support.microsoft.com/default.aspx/kb/928218
  3. try running the SubInAcl tool:
    http://www.microsoft.com/downloads/details.aspx?FamilyID=E8BA3E56-D8FE-4A91-93CF-ED6985E3927B&displaylang=en
  4. This may work for some users.
    Start -> Run -> reg add HKCU\Software\Microsoft\Office\14.0\Word\Options /v NoReReg /t REG_DWORD /d
  5. Go to start ->programs -> accessories -> command prompt (Run as Administrator). Use the following command: secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose

With the exclusion of number five I tried all of these to no avail.. after spending 2 hours troubleshooting I decided the best thing to do was to backup and reformat the drive. my suspicion being that there was more at play here then I could see.